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The Rowans AP Academy

Inspiring change for a brighter future

Travel and Tourism

The travel and tourism sector is the UK’s third-largest employer, accounting for 9.5 per cent of total employment. Tourism is one of the fastest-growing sectors in the UK in employment terms, employing nearly 3 million people, and the value of tourism to the UK economy is approximately £121 billion (7.1 per cent) of UK GDP. In 2016, travel and tourism contributed 10.2 per cent of the world GDP, and the sector now supports 292 million people in employment – that’s one in ten jobs worldwide. 

As well as this, many people travel regularly for work and leisure, as well as travelling abroad for a holiday, a business trip or to visit family, this course will help students gain an understanding of the range of organisation involved within this busy and exciting sector,

The course also allows students to understand the nature of the Travel and Tourism sector, develop an understanding of how the sector contributes to the economy and society.  The Travel and Tourism sector offers a wide range of careers, from cabin crew to customer service assistants to operations officers as well as opportunity to work abroad.

Travel and Tourism will offer a BTEC First- Level 2, comprising of 4 x units: 

  • Unit 1 - The UK Travel and Tourism Sector (exam unit) - In this unit students will gain an understanding of the range of organisations involved with different types of tourism in the UK, including their roles, how they work together and how they use technology to meet changing customer needs. This understanding is useful for a wide range of travel and tourism jobs, including travel services, conferences and events, visitor attractions and passenger transport.
  • Unit 2 - UK Travel and Tourism Destinations(assignments) - In this unit students will gain a good understanding of the main tourist destinations within the UK and how they appeal to different types of tourists. It will essentially give an understanding of what the UK travel and tourism industry has to offer tourists. It will enable students to identify and locate tourist destinations, major airports and seaports, as well as discover sea routes and three letter airport codes.  Students will also be introduced to referencing and sourcing in order to successfully plan UK holidays for different types of customers.

  • Unit 3 - The travel and Tourism Customer Experience - (assignments) - Unit 3 students will look at the definition of customer service and what the main aims of customer service are. We will look at the difference between internal and external customers and how keeping both types of customers happy is vitally important to any travel and tourism organisation. This unit pulls on the knowledge and understanding of unit 1, 2 and 4 for its assessment. The assessment will be taken near the end of the year.

  • Unit 4 - International Travel and Tourism Destinations - (assignment) – In this unit students will be asked to locate a number of international holiday destinations and their gateways. They will be asked to investigate natural features, local attractions, accommodation and transport options to suit a variety of customers in various holiday destinations. This is an excellent unit for anyone wishing to work in retail travel, tour operations or those wishing to travel the world as cabin crew.

Post 16 progression:

The BTEC First level 2 in Travel and Tourism has great pathways into post 16 whether its academic or vocational. The course gives learners the opportunity to gain a broad understanding and knowledge of the Travel & Tourism sector whilst investigating areas of specific interest. The course will help develop essential skills and attributes that are sought after by employers and further education colleges.

Students could:

  • A Levels as preparation for entry to higher education in a range of subjects
  • Study of a vocational qualification at Level3, such as a BTEC National in Travel and Tourism, which prepares learners to enter employment or apprenticeships, or to move on to higher education by studying a degree in the tourism sector.


  • Miss G Harris